Industrial revolution started way back last century, bringing rapid growth in all kind of manufacturing and processing industries. Growth and production of an industry depends how fast & efficiently material is transported. Electrical hoists and cranes play major in achieving the above objective.
About Us
About us:
FOUNDATION :-
Framed in this scenario, D. R. set up its operations in the year 1990 to provide world class electrical hoists and cranes, bringing global quality in Indian market. D. R. then identified the factors that are crucial to fulfil these aims. Corporate care and business foresight of Mr. V.P. Ramolia, established the Company with a unique position-of being firmly embedded in the fiercely competitive market of electrical hoists & cranes. And now managed by D.V. Ramolia
MISSION STATEMENT :-
Excellence, Reliability, Trust and Mutual Growth —
D.R. is a team of dedicated individuals who share commitment to attaining world class performance in customer services, product design, installation & manufacturing. We will be the leading, growing supplier of electrical hoists and cranes for the various industries having diverse applications.
With our targets well-defined, the Company has since conducted intensive Research and development (R&D) exercises to improve product function and performance aimed at those objectives that have generated the finest and most exemplary range of electrical hoists and cranes. Today, the persistent demand for our products is ample evidence of a balanced corporate vision.
D. R. consistently puts customer interest first, continually improves its products, offering the best value in electrical hoists and cranes.
INFRASTRUCTURE & GROUNDWORK :-
Located at Ahmedabad, the industrial axis of India, the Company possesses the latest state-of-the-art infrastructure and complies with all domestic and international quality norms. The Company is staffed by qualified engineers, technicians, each with over 7 to 15 years of track record in electrical hoists, cranes and related industries.
Equipped with the latest technology conforming to global quality control norms, D.R. has continually enhanced its capacity, in sync with the rising market demands and getting customers faith and satisfaction. The plant is equipped with up to date machinery andResearch and development (R&D) department which ensures continuous development of different type of hoists and cranes to serve its customers.
QUALITY POLICY & OBJECTIVES :-
Many people talk about quality few actually do all the things necessary to maximize product reliability in the field. The values added by our continuous monitoring of quality are recognized by our customers. Every aspect of quality is customized for individual customer, our team adapts to the changing needs of our customer.
For us, quality management is a process that starts with the specifications and materials required for an individual requirement then focuses throughout each manufacturing step on delivering products quality that exceeds a customer's expectations.
Testing and inspection of hoists and cranes, not randomly chosen, is carried out by vigilant inspectors whose job is to be responsible for company’s image and corporate identity. Our products can be stimulated not by marketing strategy but by the sheer quality of our products. The dedicated capabilities of each and every employee of the Company to put in his personal best, and amalgamate every individual effort into a synergic entity constitute an integral part of the quality process at D.R.. Preference towards continuous research and development at every step of the manufacturing process benefits its customers directly.
CUSTOMER CARE &SERVICE :-
Securing and retaining this accreditation is not the end and does not disguise our principal objective of achieving customer satisfaction. After sales service is the indivisible part of customer care professionals and the clients, who actually use our products. Our fully-staffed and cross-trained customer service department specializes in building and nurturing customer relationships.
In order to establish long term commercial relationships with our customers, we provide excellent after-sales services, while maintaining a comprehensive back-up of spares & services. Our Team offers professional advice and instructions on the advantages of our electrical hoists & cranes by actually demonstrating the benefits and savings. Our technical support team is ever on call to satisfy any customer’s query or urgency. It is these attribute which has made us ‘Pioneer name in hoist manufacture’.
The Company maintains a well-monitored distribution network with worldwide online connectivity, and is continually abreast with latest advances in hoists and crane industry.
For more information or any queries, please contact us: safetech079@yahoo.co.in